Analytics
Deep dive into document generation performance with our comprehensive three-layer analytics system.
Overview
The Analytics page provides detailed insights into your document generation activity through three complementary views:
- Wallet: Track your subscription quota and credit usage
- Health: Monitor success rates, errors, and performance
- Insights: Understand usage patterns and optimize costs
Accessing Analytics
- Click Analytics in the sidebar navigation
- Use the time period selector to choose your analysis window
- Switch between tabs to view different analytics layers
Wallet Analytics
Subscription Quota
Your subscription plan includes a monthly allocation of documents. The quota resets on your billing cycle date.
The quota card shows:
- Used: Documents generated this billing period
- Remaining: Documents left until reset
- Days Until Reset: Time until your quota resets
Premium Credits
Premium credits are prepaid credits that:
- Never expire
- Used after subscription quota is exhausted
- Can be purchased in credit packs
Usage Projection
Based on your recent activity, we project:
- Daily Rate: Average documents per day
- Days Until Depletion: When you might run out of resources
- Recommendation: Suggestions if you're running low
Billing Breakdown
See how your documents are billed:
- Subscription Quota: Included in your plan
- Credit Pack: From purchased credits
Health Analytics
Status Breakdown
Track your document generation outcomes:
- Completed (green): Successfully generated
- Failed (red): Generation failed
- Cancelled (gray): Cancelled before completion
The success rate donut chart gives you an at-a-glance view of your operational health.
Error Breakdown
When documents fail, see which categories are most common:
| Category | Description |
|---|---|
| Template Error | Invalid template configuration |
| Data Validation | Input data didn't match template requirements |
| Render Error | PDF/Excel generation failed |
| Timeout | Processing took too long |
| System Error | Infrastructure issue |
| Quota Exceeded | No credits available |
Each error category shows:
- Count of occurrences
- Percentage of total errors
- Trend indicator (up/down/stable vs previous period)
Processing Time
Understand how fast your documents are generated:
| Metric | Description |
|---|---|
| Average | Mean processing time |
| Median | Typical processing time (50th percentile) |
| P95 | Processing time for 95% of documents |
| P99 | Worst-case processing time |
Processing Time Trend
Line chart showing how processing times change over your selected period.
Format Metrics
Compare performance by output format:
- PDF generation times
- Excel generation times
- Average file sizes
- Success rates per format
Insights Analytics
Top Templates
See your most-used templates ranked by:
- Usage Count: Total documents generated
- Success Rate: Percentage completed successfully
- Rank: Position in your template lineup
Cost Attribution
Understand where your credits are being spent:
- Credits used per template
- Estimated USD cost
- Percentage of total usage
This helps you identify:
- High-volume templates that might benefit from optimization
- Templates that consume the most resources
- Opportunities for consolidation
Peak Usage
Optimize your workflow by understanding when documents are generated:
Peak Day: Which day of the week sees the most activity Peak Hour: What time of day is busiest
The distribution charts help you:
- Plan capacity for busy periods
- Schedule bulk generations during off-peak times
- Understand team work patterns
Volume Trend
Track your usage over time with a dual-axis chart showing:
- Documents generated per day
- Credits consumed per day
Time Period Selection
Choose from predefined periods:
- Last 7 days: Recent activity
- Last 30 days: Monthly view
- Last 90 days: Quarterly trends
- This month: Current billing period
- Last month: Previous billing period
Exporting Analytics
Export your analytics data in multiple formats:
CSV
Raw tabular data perfect for:
- Spreadsheet analysis
- Custom calculations
- Data integration
JSON
Structured data for:
- API integrations
- Custom dashboards
- Automated reporting
Excel (.xlsx)
Formatted workbook with multiple sheets:
- Summary: Key metrics at a glance
- Wallet: Quota and credit details
- Health: Status and error breakdowns
- Insights: Template performance data
- Raw Data: Individual document records
PDF Report
Professional formatted report ideal for:
- Stakeholder updates
- Monthly reviews
- Compliance documentation
Dashboard Widgets
Quick insights are also available on your main dashboard:
Quota Widget
Shows at-a-glance:
- Subscription quota progress
- Premium credit balance
- Warning if running low
Success Rate Card
Displays:
- Current success rate percentage
- Trend vs previous period
- Quick health indicator
Recent Failures Card
Lists:
- Most recent failed documents
- Error categories
- Quick links to investigate
Best Practices
- Monitor Daily: Check the dashboard regularly to catch issues early
- Review Weekly: Analyze the insights tab to optimize templates
- Track Trends: Use volume trends to predict quota needs
- Export Monthly: Generate PDF reports for record keeping
- Address Errors: Investigate error categories to improve success rates
- Plan Ahead: Use projections to purchase credits before running out
Data Retention
Live Data (Last 30 Days)
- Full document details
- Individual job records
- Download links available
Archived Data (30+ Days)
- Aggregated metrics
- Template usage statistics
- Success/failure rates
When viewing analytics spanning both periods, you'll see a badge indicating the data source.
Common Questions
How often is data updated?
Analytics refresh automatically with a 2-minute cache. Click the refresh button to get the latest data.
Why is my success rate lower than expected?
Check the Error Breakdown section to see which categories are causing failures. Common issues include:
- Invalid variable data
- Template configuration errors
- Network timeouts for large documents
How do I improve processing time?
- Optimize template complexity
- Use smaller images
- Reduce page count where possible
- Consider splitting large documents
Can I get historical data older than 90 days?
Yes, export data regularly to maintain your own historical records. The API also supports custom date ranges for programmatic access.
Related: Dashboard | Document Logs | Billing